Feed Settings

Hey everyone, is there any filter I can use in the feed configuration that allows an order to come back to the feed after posting a comment on it?

I currently use order status and return note as filters, but there are some orders I can no longer retrieve from the feed because they’ve had an invoiced status for more than a few months and I didn’t pull them in time — meaning they’ve already dropped off the feed. So the idea would be to add a comment on the order and have that action bring it back to the feed.
Since the request is hardcoded in my system, I can’t use another API like getorder, for example… my only option is the feed.

Hey @tianoweb, how’s it going?

From my understanding, based on what VTEX provides, I believe you won’t be able to change an order to an active status in the Feed after it has been invoiced, regardless of whether you try to update any information on it — for example, a comment like the one you mentioned.

Either way, you can try testing the Feed V3 or Hook configuration endpoints.

The full guide is in this article: Orders

See if anything works for you.

Cheers.

Estevão
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