Could Someone Give me Advice on Optimizing Checkout Flow and Reducing Cart Abandonment?

Hello there,

I am managing an e-commerce site on the VTEX platform and have been facing challenges with cart abandonment. Our data shows that a significant number of users are leaving the site during the checkout process; and I am looking for strategies to optimize this crucial part of the shopping experience.

Our current checkout page is functional; but I am curious if there are best practices or design elements that others have found to reduce abandonment rates. Are there particular layouts; color schemes; or UX elements that have proven effective?

We are offering the standard payment methods; but I am wondering if introducing alternative payment options like digital wallets or buy now; pay later services could help. Has anyone seen positive results from expanding payment options; and if so; which ones? :thinking:

We are considering offering a guest checkout option to streamline the process for new customers. I am interested in hearing from those who have implemented this feature: Did it have a noticeable impact on conversion rates? :thinking:

Also, I have gone through this post; https://help.vtex.com/tutorial/setting-up-abandoned-carts–tutorials-ccsp/ which definitely helped me out a lot.

How transparent should we be about shipping costs and delivery times during checkout? Does displaying this information upfront help in reducing cart abandonment, or could it potentially drive users away? :thinking:

Thank you in advance for your help and assistance. :innocent: