I created a free shipping promotion for orders over 600 reais and it won’t activate at all — shipping keeps showing as paid even after the 600 reais threshold.
It’s important to look at the full promotion setup to understand what might be happening. Depending on the other promotions in the store, this one may be losing out due to promotion competition.
The promotion simulator might help you test scenarios more clearly.
This feature isn’t available for me. It says you’re fixing it.