FAQ: How does the VTEX platform integration with carriers work?

[marcia.alves]

This topic aims to discuss how the integration between VTEX and carriers works.

It’s worth noting that natively this integration is done through VTEX Shipping Network. Here are some links on the subject:

• VTEX Shipping Network: Correios Deliveries

• VTEX Shipping Network Correios: FAQ

Regarding carrier integration without Shipping Network, the integration is done by adding a shipping policy! What you need to do is add the carrier’s spreadsheet to a new shipping policy.

• Shipping Policy

If carriers want to send tracking information, they can do so via API. Here’s our topic on the subject:

• Frequently Asked Questions: How to invoice an order and send tracking updates? | How to integrate invoicing and tracking with marketplaces?

Also, if you still have any questions on the subject, feel free to ask here!

Márcia Alves
Field Software Engineer | VTEX