Boa tarde pessoal, estou tentado fazer a importação de SKUS por planilha dando o seguinte erro:
An error occurred in the data writing process.
Make sure your worksheet data is consistent with the instructions and try again.
A planilha está exatamente igual a que eu subi em outra loja (Paraguai) e deu super certo, mas para a loja de Bolívia dá esse erro. A única diferença entre as 2 lojas, é que Paraguai não tinha nenhum produto cadastrado e Bolívia tem 218 produtos inativos na base.
Good morning, Débora!
We’re revisiting some topics that went unanswered in our community and I ended up finding yours!
Unfortunately, the error you received is quite generic and can be caused by a number of factors. I’ll list a few here, but in cases like this, the recommended approach is to submit the spreadsheet via a support ticket so that, if you haven’t been able to identify the error yourselves, an analyst can investigate the case further.
That said, here are some cases that can cause this type of error:
Karina Mota
Field Software Engineer | VTEX