Is there a way to increase the logged-in user session timeout?

Wondering if there’s any way to increase the logged-in user session duration through some setting in the Admin panel or any other method.

Hey Gustavo!

We’ve been revisiting some topics in our community that went unanswered and I ended up coming across yours!

Let’s get to it… We do have a way to do this, but it needs to be requested via a support ticket so that your request can be forwarded to our Identity team and they can make that change, alright?

Karina Mota
Field Software Engineer | VTEX

what is the platform’s default minimum and maximum time?