External Seller Integration

Hi, I am trying to create an integration with an External Seller in this case Shopify, I am able to fetch the products and price as well as inventory perfectly I am able to see the information correctly in the Suggested Sku section, and The Sku is able to auto bind with the VTEX Catalog but somehow the inventory and prices are not being updated in the VTEX Catalog, and I am not able to see the SKUs on the storefront.

Hello Tanishq,

When you say you are able to “fetch the products and price as well as inventory perfectly” do you mean that the information was correctly in VTEX at one point and is no longer updating?

We do have a full guide for External Seller Integrations, but usually issues of inventory or price not being sent tend to be related to misconfigurations in the fullfilment endpoint, such that information is being sent to the wrong endpoint and/or the wrong sales channel.

Eduardo Luciano
Field Software Engineer | VTEX