I’ve set up the gateway Affiliations through PAGSEGURO using the PAGBANK V3 Gateway (authorized in the PAGSEGURO panel) and created the payment condition for receiving payments via PIX using this Gateway. But on the site, when I try to simulate a purchase, I’m getting this error:
“Please review your payment details Your purchase was not completed due to a problem with payment authorization. You may have entered some information incorrectly, or there may have been a problem with the payment provider, in the case of a card purchase.”
The best thing to do is to go to the Orders → Transactions section and check if you can find a more specific error message. From the error message, you can determine whether it’s a configuration issue or not.
Authorization response received: [400 BadRequest] {“code”:“40002”,“message”:“qr_codes[0].amount.value amount value is out of allowed range for merchant”,“paymentId”:“3E9B296286C04269AB1C8B69FAEC5B99”,“status”:“denied”}
Authorization response parsed: {“status”:“denied”,“authorizationId”:null,“nsu”:null,“tid”:null,“acquirer”:null,“paymentId”:“********************”,“code”:“40002”,“message”:“qr_codes[0].amount.value amount value is out of allowed range for merchant”}
Connector Code: 40002 - Message: denied - Source Message: qr_codes[0].amount.value amount value is out of allowed range for merchant
Hey, just to be safe, delete the paymentId from your message.
Looking at the message “amount value is out of allowed range for merchant”, I THINK there might be some limit set on your PAGSEGURO account for the maximum amount that can be accepted.
Try checking the transaction on PAGSEGURO and also reaching out to their support.
Maybe someone with more experience with PAGSEGURO can give more details.
@Saito thanks for the help. I managed to identify the problem here!
It was indeed related to minimum values, I tested it with a larger value and everything worked out fine! Thank you!!!