How to configure order hook for incomplete orders?

Integrations & API Checkout & Orders
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1

I am trying to configure the vtex hook for different states (hook), but the orders that are incomplete I do not receive notifications (order-hook) remain with an empty state, what alternatives do I have to configure the hook correctly, thank you very much

2

Hi John, we are revisiting some topics in our community that remained unanswered, and I came across yours. I’ve checked internally, and I believe that using the following expression it should be possible:

"filter": {
    "type": "FromOrders",
    "expression": "(isCompleted = false and cancellationData.cancellationDate)",
    "disableSingleFire": false
}

Could you test it and let me know if it works?

Karina Mota
Field Software Engineer | VTEX

3

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