This is related to Intelligent Search application in VTEX.
The auto suggestions and search results that are shown are not correct when the user
types less number of characters and pauses.For example, if the user is searching for a product that starts with lemon. If he types 3 letters and pauses the auto suggestions doesnt list the respective products. Is there any reason behind this behaviour ?
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Hi Bhuvana! Could you share a live store where we can replicate this behavior? There are a few settings that can be tuned to optimize intelligent search, we can see whether some of them might make the results more suitable to your business’ needs.
It’s important to keep in mind, however, that the single most important thing to optimize for is the real user experience leading to better conversion rates.
Sometimes we fall into the trap of trying to improve a behavior that is rarely seen in the field, and therefore is irrelevant for the business. Reports can help you understand whether that is the case.
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