Hi, I represent one of Meta Business Partners. Our client is using VTEX and their catalog is integrated with Meta (https://help.vtex.com/en/tracks/facebook-integration--7h8KvIC4DbRRc8VlyJ8PFc/4THXfWqYHqMZGGk6zgrk7K) and they have also Pixel and Conversions API integration. We would like to keep the tracking integrations, but we would like to remove the catalog integration, as it will be processed via our platform. Is it possible to set up the integration this way?
We are revisiting some topics in our community that went unanswered, and I found yours.
Unfortunately, it’s not possible to not perform the catalog integration but keep the tracking integration, for example. This is because our catalog integration enables orders to come directly to VTEX, which then allows for tracking integration of those orders. What is not possible without the catalog integration.