Missing orders when calling the v3 Feeds endpoint, but receiving them within orders list endpoint

Integrations & API
1

I am noticing an occasional discrepancy when pulling orders from calling the v3 feeds endpoint, versus calling the orders list endpoint (/api/oms/pvt/orders?f_creationDate=...).
There are times where not all the orders are returned from the feeds endpoint, however they are getting returned from the orders list.

the POST orders/feed/config i am calling before the feeds endpoint also should not affect the return, as this is the payload:

{
  "filter": {
    "type": "FromOrders",
    "expression": "value > 100",
    "disableSingleFire": false,
    "status": ["ready-for-handling"]
  },
  "queue": {
    "visibilityTimeoutInSeconds": 3600,
    "MessageRetentionPeriodInSeconds": 1814400
  }
}

Let me know if this is a known issue, or if there’s anything i can do to ensure that all orders are returned from the feeds endpoint.

2

Hello team, typically these errors occur due to settings in the visibilityTimeoutInSeconds or MessageRetentionPeriodInSeconds fields, or when the store is not committing as it should.

Therefore, I recommend that you review these fields and check our documentation:

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Karina Mota
Field Software Engineer | VTEX