Not receiving mail after exporting has been successful in master data.How to import and export excel sheet in master data?

Abra chamado na VTEX para seu problema, mas é exatamente da forma que está tentando.

Same problem here.

@Nivedita Purohit‚Äč when you don't receive the file, you may try this URL, where you'll be able to download it from a link: http://LOJA.vtexcrm.com.br/ExportStatus/Index

Regarding importing, it depends on the structure of your entity. But, basically you'll fill out the columns with the name of the mandatory fields, and I suggest leaving a column 'id' blank. If you need, I have a spreadsheet for clients and addresses that may help you understanding it.