Caros, alguém mais com problemas no cadastro dos produtos? Eu estou cadastrando os produtos, eles aparecem no site, porém quando clica aparece a seguinte mensagem
Esta página não está funcionando
www.miraluxo.com.br não consegue atender a esta solicitação no momento.
HTTP ERROR 500
Alguém mais com esse problema? @Augusto Garrucho é alguma instabilidade na plataforma?
Desde ontem a noite também não conseguimos subir os novos produtos. Não aparecem na coleção de lançamentos da loja, e no Catalog fica constando essa mensagem de erro do print. Abri um chamado com eles, aguardando a resposta.
{"Message":"An error has occurred.","ExceptionMessage":"Failed to get SimpleDB response","ExceptionType":"System.Exception","StackTrace":" at Vtex.Commerce.Search.Catalog.SkuDocumentGroupFactory.d__4e.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Vtex.Commerce.Search.Catalog.SkuDocumentGroupFactory.d__0.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Vtex.Commerce.Search.Catalog.Searcher2.d__92.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Vtex.Commerce.Search.Catalog.Searcher2.d__27.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at AdminWebSite.WebAPI.CommercialOffersController.d__3.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Threading.Tasks.TaskHelpersExtensions.d__3`1.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Controllers.ApiControllerActionInvoker.d__0.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Controllers.ActionFilterResult.d__2.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Dispatcher.HttpControllerDispatcher.d__1.MoveNext()","InnerException":{"Message":"An error has occurred.","ExceptionMessage":"Value cannot be null.\r\nParameter name: value","ExceptionType":"System.ArgumentNullException","StackTrace":" at Vtex.Practices.Caching.Core.Provider.RedisCache.Get[T](String bucket, String key, Int32& numberOfRetry)\r\n at Vtex.Practices.Caching.Core.CacheManager.GetRawRemoteAlmostThreadSafe[T](String completeKey)\r\n at Vtex.Practices.Caching.Core.CacheManager.<>c__DisplayClass104_0`1.<b__0>d.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Vtex.SimpleDb.Cache.SimpleDbCacheManager.d__9`1.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Vtex.SimpleDb.Util.S3Util.d__14`1.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Vtex.Commerce.Search.Catalog.SkuDocumentGroupFactory.d__4e.MoveNext()"}}
@Renata Garcia @Leandro Domenico Esse problema relatado pela Renata também ocorreu, ainda continuo com o problema, o pessoal da Vtex já entrou em contato, mas até agora permanece, apenas um dos produtos hoje apareceu. Devido a isso parei de cadastrar os meus lançamentos. Aguardando ainda.
Estou com os mesmo problema FULFILLMENT onde está impossibilitando o cadastro de produtos e sua correta indexação !! Preciso de Feedback @Augusto Garrucho
Bom dia, sei que o post é bem antigo, mais estou com o mesmo problema hoje, e gostaria de saber se tiveram solução para esse problema?
Estou na gestão de um projeto de integração do ERP de nossa empresa com a Plataforma Vtex, esta quase tudo pronto, porem essa semana começamos a obter esse erro, sugerido no post, precisamos solucionar esse problema para gerar pedidos para dar andamento no faturamento dos mesmo no ERP.