Freight rate table

VTEX in your native language 🌎 Portuguese
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1

Hey everyone,

We’re uploading the freight table and getting an error — if anyone knows what it might be, please help us fix it.

Errors

Invalid header signature; read 0x0001071A21726152, expected 0xE11AB1A1E011CFD0

2

There’s a help article with more information on this, but in short, the spreadsheet may be saved with the wrong extension (the correct one should be .xls).

https://help.vtex.com/pt/faq/erro-invalid-header-signature-ao-tentar-importar-planilha-de-frete--qruKcwf7zwwOcGWA6mkgK

3

Thanks Bruno, I managed to upload it.

4

Hey @brenda! How do I get it to upload? I’ve already checked the extension and everything looks fine.