Bom dia!
Possuo um produto ativo, SKU ativo, que estão em uma categoria ativa, tudo está marcado para exibir no site, na política comercial certa e que já foi indexado. Ao clicar em ver no site, retorna 404?ProductLinkNotFound.
Quais podem ser as causas? Procurei aqui e vi várias postagens, mas nenhuma solução indicada. Não consigo resolver de jeito nenhum. Alguém consegue me ajudar?
Olá!
O problema é com algum produto especifico ou nenhum produto está aparecendo?
Pelo que entendi, é possível ver os produtos nas listagens, porém o link para a página de produto que não está funcionando. É isso?
Existe uma página na VTEX com várias dicas. Chegou a ver todas?
https://help.vtex.com/pt/faq/why-is-the-product-not-visible-on-the-website--frequentlyAskedQuestions_382#
Oi Ana! Tudo bem?
Se puder nos mandar o link da página de produto, ou o nome da loja em questão e o nome do produto, conseguiremos te dar uma análise mais específica sobre possíveis causas 
Hello, how are you?
I’m having the same problem in my store, www.rensz.com.br — it’s showing an error on products that are registered and have a photo.
Here’s an example: https://rensz.myvtex.com/Infantil-Olympikus-Ch-Maneiro/p
Hi!
I did a search for Olimpikus and nothing came up, so here are a few suggestions:
Check if the Olimpikus category (or categories) is active.
Check if the Olimpikus brand is active.
Take a look at the indexing status.
https://rensz.myvtex.com/admin/Site/indexedinfo.aspx?ProductId=XYZ where XYZ is the product ID.
Hi Saito, how are you?
The product name is Olympikus, not Olimpikus as you searched, which is why it wasn’t showing up.
The brand is also active and the only thing I found out of place was the commercial policy, but I’ve already updated it and it still hasn’t gone live on the site.
I need more help with this case.
Hey, how’s it going?
Regarding the i vs y issue: I used i because that’s what’s registered in the Kids → Brands → Olimpicus menu (https://www.rensz.com.br/crianca/olimpikus)
The example link is working. Was it not working before?
https://www.rensz.com.br/infantil-olympikus-ch-maneiro/p
Where are the products showing errors?
Hi!
I’m having the same issue too.
But on my b2b site version, for some sales reps the site loads fine, for others nothing loads at all.
Our sales reps use the telesales profile to place orders.
Were you able to find the cause of your problem?
Thank you
@vtex is there any known error?
There is no specific error that would cause this behavior. In general, a product not showing up on the storefront occurs because some information required for the sale was not filled in or configured correctly.
We have a topic created on this subject, with a series of checks that can be performed for possible causes of this behavior: Dúvidas Frequentes: Produto não aparece no site. O que fazer?
If, even after following all the steps in the topic, the product still isn’t being displayed, we recommend opening a ticket with our support team so that a more thorough investigation can be carried out on a case-by-case basis.
Thanks for the feedback @eduardo.luciano!
The scenario here was out of stock on the SKU with ‘display on site’ disabled for the product, so the direct link does throw that error!