In light of the discontinuation of legacy connectors, as outlined in the following announcement:
Many customers have had questions about which connectors will remain valid and how to make the necessary changes. With that in mind, and to help clear up any doubts that may arise during this process, we’ll walk you through how to find out if your store will be affected and, if so, what changes are needed.
Which connectors will be discontinued?
The full list can be found in the announcement above, but here’s a copy of the connectors that will be discontinued:
- Adyen
- Alignet
- Amex
- AuthorizeNet/AuthorizeDotNet
- BanamexInvoice
- BankInvoiceItau/BankIssuedInvoiceItau
- BankInvoiceSantander/BankIssuedInvoiceSantander
- Bcash
- BoldCron
- Bradesco/RegisteredBankInvoiceBradesco
- BrasPag/Braspag
- Cielo/CieloV3
- Conductor
- Credomatic
- CyberSource
- Decidir/DecidirV1
- ERede/E-Rede V2/ERedeRest
- Evolucard
- Firstdata
- IPay88
- ItauShopline
- Koin
- MaxiPago
- MeoWallet
- MercadoPagoV1
- MobilPay
- Moip
- MOLPay
- Mundipagg/MundipaggFraudPrevention
- Nexxpago
- NPS
- PagamentoDigital
- PagBrasil
- PagHiper
- PagoEfectivo
- PagosNet
- PagosWeb
- PagSeguro/PagSeguroDirect
- PayClub
- Payme
- Paymentez
- PaymentHub
- PaymentsOS
- PayPal/PayPalPlus
- PayU/PayUGlobal
- Payzen
- Place2Pay/PlaceToPay
- Rede Pay/RedePay
- Redecard
- Redsys/RedsysV2
- SafetyPay
- SalesMachine
- Scopus
- Sitef/SitefDirectSale/SitefPreauth
- Stelo
- TNSPay
- TodoPago
- WebPay/WebPay2P
- WorldPay
Note: If your payment connector is on the list above, check with your payment partner when the version aligned with our PPP (Payment Provider Protocol) will be available.
Update: We recently had another announcement listing the legacy connectors to be removed from the VTEX platform and the new connectors (integrated via Payment Provider Protocol) already available to replace them:
My connector isn’t on the list — can I check its version in my store to make sure it won’t be discontinued?
Yes, you can check whether your connector follows our PPP as follows:
1. Go to the transactions page, click on one of the transactions made with the connector you want to check, and then click “+ Information”:
2. Once you do that, various transaction details will be displayed. One of them will be the connector field — if your connector is based on the PPP, this field will show the following format: Vtex.PaymentGateway.Connectors.PaymentProvider.PaymentProviderConnector:
Note: If this field shows something like Vtex.PaymentGateway.Connectors.YourConnectorName, your connector may be a legacy connector.
I need to change my payment connector — what should I do?
We have documentation in our help center that can assist: Configure a payment connector | VTEX Help Center
1. To change your payment connector, you’ll first need to register a new gateway affiliation. To do so, go to your Admin and navigate to: 
Store Settings → Payments → Providers → “New provider”:
To find the desired connector, just search by its name:
2. Once you’ve found the new connector to configure, fill in the required information. Keep in mind that the details needed for this setup must be provided by your payment connector:
3. After configuring the new connector, you’ll need to update the connector directly in your payment method. To do this, select the payment method whose connector you want to change:
Then update the affiliation in the “Process with provider” field:
We recommend running a test after making the changes to make sure everything is working correctly with the new provider.
Important notes:
-
If your store decides to switch connectors, make sure the version you’re contracting supports all the payment methods already in use in your store.
-
When you select a provider that hasn’t been configured in a payment condition yet, the system will automatically redirect you to that provider’s configuration page.
If you still have any questions about this, feel free to ask here! 
Karina Mota
Field Software Engineer | VTEX